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IMDWEB

AI phone agent for business · Israel

Every call gets an answer.Even mid-job.

An AI agent that answers the phone for you — in every language. It asks the right questions, and sends you everything. Day and night, Shabbat included.

  • Answers right away
  • Switches to the caller's language
  • Live in ten working days
Shira, the IMDWEB phone agent, holding a phone

Caller wants an appointment

Appointment bookedTue, 4:30 pm

What actually happens

You know the scene

  1. 01

    You are under a sink. The phone rings. You cannot pick up. The customer calls the next name on the list.

  2. 02

    It is the rush. Nobody has a free hand for the phone.

  3. 03

    You are in a meeting. The phone rings six times into the void.

Those calls do not come back.

Your agent

What your agent does

Not a feature list. What you actually get at the end of the day.

  • Picks up on the first ring, at any hour
  • Speaks naturally in the caller's language — your customers do not hang up
  • Asks the right questions and sends you the summary
  • Puts emergencies straight through to you
  • Filters out cold callers

Capabilities

What the platform can do

We connect what your trade needs. The rest we leave out — and we tell you which.

01

It follows the caller's language

Hebrew, Arabic, Russian, English, French. The caller speaks, the agent switches. Nobody has to ask.

02

It books into your calendar

It sees your real availability and holds the slot.

03

It passes everything to you after each call

Who called, what for, what was agreed — on the channel you choose.

04

It hands the call over to you

When the caller asks, or the moment it recognises an emergency.

05

It calls your customers back

Confirmation the day before, a deadline coming up, a follow-up.

06

It knows your answers

Opening hours, services, the questions that come back every day.

07

A dashboard with every call

The full transcript of each call, and the recording to listen to again, whenever you want.

These are platform capabilities, not promises already kept. Whatever gets installed for you is written down before we start.

Eight trades

One agent per trade, not a generic one

Calls to a garage look nothing like calls to a law firm. Each agent is built from the real calls of the trade.

01

Trades

Plumbers · Electricians · Locksmiths · HVAC

The scene

8 missed calls a day while you are under a sink.

What it takes off your hands

  • Sorts urgency in the first seconds
  • Qualifies: what, where, since when, which floor
  • Pre-agreed price range, never a firm quote
  • Books a slot with travel margin included
02

Restaurants

Restaurants · Caterers · Event venues

The scene

During the rush, one call in two goes unanswered.

What it takes off your hands

  • Bookings against the real floor plan
  • Complete takeaway orders
  • Kashrut, allergens, terrace, parking
  • Waiting list and confirmation call-back
03

Garages

Garages · Test centres · Body shops · Tyres

The scene

The workshop manager interrupted thirty times a day.

What it takes off your hands

  • “Is my car ready?” — 40% of call volume
  • Service, inspection and diagnostic bookings
  • Automatic call-back when the vehicle is ready
  • Proactive reminders before service deadlines
04

Gyms

Gyms · Pilates & yoga studios · Coaches

The scene

Churn is the only metric that matters.

What it takes off your hands

  • Class booking and cancellation
  • Waiting list that fills itself
  • Calls members who have been away three weeks
  • Chases expired memberships
05

Real estate

Agencies · Independent agents · Developers

The scene

A lead reached in 5 min converts 8× better than at 30 min.

What it takes off your hands

  • Answers in under 60 seconds, including at 11 pm
  • Answers about the property: size, floor, arnona, building committee fees
  • Qualifies real budget and secured financing
  • Books the viewing and follows up after
06

Insurance

Insurance agents and brokers

The scene

Filing a claim takes 25 minutes on the phone.

What it takes off your hands

  • Structured claim intake, in conversation
  • Renewal reminders before the deadline
  • Complete quote requests taken
  • Sorts emergencies from admin
07

Clinics

Dental · Aesthetic · Dermatology · Physio

The scene

18% no-show on 200 appointments a month.

What it takes off your hands

  • Appointments with the real duration per treatment
  • Reminders at D-2 and D-1 with spoken confirmation
  • Cancelled slots refilled from the waiting list
  • Prices, health fund cover, complementary insurance
08

Law firms

Lawyers · Notaries · Accountants

The scene

Most callers are not clients.

What it takes off your hands

  • Filters before a human is involved
  • Runs a basic conflict-of-interest check
  • Sells and books the paid consultation
  • Structured intake of the facts

Your peace of mind

It will not embarrass you

Your business is your name. Here is what we made sure never happens on a call.

  1. 01It answers without an awkward pause
  2. 02It speaks correctly in the caller's language, without the slip that gives away a machine
  3. 03It knows your opening hours, Shabbat and holidays included

It never promises anything on your behalf. When in doubt, it hands you the call.

Getting started

Three stages, in this order

You are not left alone in front of a system: we write it with you, we install it, and we tune it over the first days.

  1. Stage 1

    Scoping

    We write with you what the agent says and what it will never say: opening hours, services, the questions that come back, and the cases that get handed to you.

  2. Stage 2

    Installation

    We connect the agent to your line and test it on your own real calls, before it answers a customer.

  3. Stage 3

    Tuning

    Over the first days we listen to the calls with you and correct what needs correcting.

Talk to someone

Fifteen minutes on the phone is enough to know if this is for you

We will also tell you when it is not. A voice agent on a business taking three calls a day does not pay for itself.

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